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10 Simple Expectations From Your Commercial Cleaning Company

Posted by Hammond Knoll on Jun 4, 2018 7:00:00 AM

Editor’s note: This post was originally published on 6/11/15 and has been updated for accuracy and comprehension.

Thinking of bringing in a commercial cleaning company?

The decision to allow someone access to your business can be daunting.

You want to be sure that you’re keeping valuable equipment and sensitive information safe and secure.

After all, the last thing you need is something else to worry about.

Whether you currently have a commercial cleaning company, or you’re looking to hire one, there are certain expectations you should have of your professional cleaner.

1. Cleaning Products

The commercial cleaning company you choose should provide the cleaning products and equipment required to meet your unique needs.

You shouldn’t have to pay extra for any of the supplies necessary to get the job done.

2. Flexibility

Your business may not operate the same hours as other businesses in the area. Or you may not want a commercial cleaning crew to invade your business during operational hours.

You need a cleaning company that can accommodate your specific time frame.

3. Trained Staff

It’s not a good idea to have just anybody traipsing through your office.

When you hire a cleaning company, you should be able to trust the professionals.

It’s completely reasonable for you to expect that all staff have been properly vetted and trained, and know how to use their cleaning machines safely and effectively.

4. Expertise

If your business works in a certain area – like the medical field – you’ll have different cleaning needs.

The company you hire should have an expertise in your area.

They should know the cleaning products and methods that will work best for your particular situation.

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5. Full Range of Services

You never know when a new need may pop up. If your commercial cleaning vendor isn’t able to provide that services, you’ll have to go without.

Make sure the company you go with provides a full range of services – from cleaning area rugs, tile and grout, carpets and more.

6. Sanitization

Your office provides a whole host of hiding places for those pesky germs.

Keeping your office healthy is important.

A good commercial cleaning company will be up-to-date on all of the latest sanitization practices so you can trust your office is both clean and healthy.

7. Professional Service

Sometimes your cleaners may have to come in during office hours.

When this happens, you should expect them to act in a professional manner.

After all, they’re representing your business while they’re in your building.

8. Best Practices

Your professional cleaning company should know all the tips and tricks to take care of your dirtiest jobs. They should, in essence, be problem-solvers.

Using a company that knows the best methods for tough jobs will save you time, stress and money.

9. Consistency

There is nothing worse than expecting to come into a sparkling clean building, only to realize that the cleaning company missed spots throughout the office.

Consistency counts.

You should be able to trust that the job will be done to your high standards – each and every time. After all, dirty and worn floors reflect poorly on your business.

10. Reliability

Whether you need a cleaner once a month or annually, you need to be able to count on your commercial cleaning provider.

They should turn up on scheduled days and times, making sure that your office or building gets the attention it needs.

Confidence in your commercial cleaning company

What’s better than finding a commercial cleaning company that meets these 10 expectations?

Working with one that goes above and beyond.

Hammond Knoll has been cleaning commercial buildings in the Tacoma, WA area for over 76 years.

Whether we’re cleaning or repairing your area rugs, carpets, upholstery or leather, we believe in providing high-quality service you can trust.

Is your current commercial cleaning company living up to these 10 expectations?

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